Portal dos Correios
Correios A to Z
English > Correios A to Z > Delivery confirmation request – Telegram

Delivery confirmation request – Telegram

It is the additional service that gives to sender a liable proof, informing date and time, name of the person who has received a telegram sent by him/her.

Service availability: in all national territory

Who can use it: - Natural and juridical persons without contract; - Juridical persons with contract.

Delivery: Delivery location: At the address as indicated by sender, according to address modality of choice: - Postal. - Email.

Types of telegrams that accept delivery confirmation request: - Delivery Confirmation Request is available to all telegram access channels (counter, internet and telephone).  

Three attempts are made for telegram delivery to addressee.

Indications: When to do: Upon issuance or within up to 90 days from the telegram transmission date.  

Why use this service?

- Allows reception of information on telegram delivery.
- Can be requested after telegram transmission.

Where to buy: - In all Correios Post offices. – Through Client Service Central - CAC – Via internet (Correios On-line or SPE – electronic postage system).

Prices See this service price.

How to pay: - Cash. – Checks from the same city and by the person interested, order check to ECT or to Empresa Brasileira de Correios e Telégrafos (Brazilian Post and Telegraph Company).  Learn about check payment conditions, via  Link (http://www.correios.com.br/precosPrazos/pagamentoCheque.cfm)

To be invoiced: Only for juridical person clients, upon contract.

Delivery term: Confirmation request delivery term depends on telegram reception by addressee.

- Confirmation request foreseen delivery term, in national ambit, will be the same as established for urgent simple objects (Simple Letter, Aerogram and Postcard), from the date when addressee received the telegram.
Three attempts are made for telegram delivery to addressee.

Restrictions: Telegram with Delivery Confirmation request cannot be addressed to: - P.O. box. - Poste Restante. -  Telegraph Restante.