Express order service for documents and goods.
Service availability: In all national territory
Who can use it: - Natural and juridical persons without contract;
- Juridical persons with contract.
Delivery form SEDEX has home delivery, in business days, from Monday to Friday in all Brazilian municipalities.
Delivery attempts: There will be three delivery attempts on consecutive business days, the first one at the same date of arrival at distribution unit.
In case delivery is impossible due to house closed or to absence of civil apt person, the parcel will remain available for delivery at the post office nearest the addressee address, during seven days, after which it will the returned to sender.
Delivery at postal unit counter is made only to addressee, or to a person authorized by him/her, in appropriate field of arrival notice left by mailman.
In case delivery is impossible for other reasons, the parcel will be immediately returned.
Indemnification for delivery delay: Devolution of 30% of value paid upon object postage. Values of additional services eventually acquired will not be refunded.
Delivery of parcel in rural area or risk area is carried out exclusively at Correios post office nearest addressee address.
Sspecificities: Parcel collection: Programmed collection service is offered to clients with contract in localitiy with population superior to 200,000 inhabitants and will be made on days and hours previously scheduled.
The non-programmed collection service – Collection call, is offered in service coverage localities and will be made upon client request in Correios website or in Client service central – CAC.
Why use this service
- Delivery at addressee address in all Brazilian municipalities; - Object tracking: information on object delivery situation will be available at Correios website, or, in case this is not possible, the reasons for non-delivery; - Up to three delivery attempts; - Possibility of home collection (only for Juridical persons with contract).
In case you need to contract SEDEX service, contact one of our commercial representatives.
How much: To define shipment price, parcel actual weight in grams, volume in cm³, origin and destination are considered, plus values of eventually acquired optional and complementary services.
Simulate your SEDEX order price for payment in cash.
How to pay:
– Credit card
– Debit card
– Checks from the same city and by the interested person, order check to ECT or to Empresa Brasileira de Correios e Telégrafos (Brazilian Post and Telegraph Company). Learn conditions for check payment.
- To be invoiced
Monthly invoice only for juridical person upon contract to be signed in each state commercial managements.
Delivery term: Varies according to objects origin and destination localities.
For postages in Manaus free trade zone and in international border municipalities, parcels must be presented open to meet Federal Revenue and security agencies determinations.
Invoice or Content Discrimination Form shall be packed in transparent plastic sticker envelope and preferably fixed on pack outside.
Packing: Every SEDEX document and good shall be packed and closed by sender, in pack that resists to content weight, shape and nature, as well as to transportation conditions. The pack may be acquired in Correios, in other suppliers or fabricated by the client himself, provided that it satisfies recommended conditions: envelopes, boxes, packages and rolls made out of paper, plastic, polystyrene, wood or metal, wrapped in flat and resistant paper.
Addressing: See how to correctly address your object.