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e-SEDEX

Correios express parcel service for products acquired through electronic commerce (via internet).


Service availability: Check areas where the service is available

Who can use it: - Juridical persons with contract.

How it works: Basic services: Home delivery; - Automatic indemnification.


Delivery: Delivery attempts:
 In São Paulo and Rio de Janeiro cities, two delivery attempts will be made, the first on the same day of arrival of the object at the distribution unit. In case addressee is absent, the object will remain available at the distribution unit until the next Saturday, when another delivery attempt will be made. In case addressee is absent at this second attempt, on Saturday, the object will be immediately returned to sender.   

In other cities, three delivery attempts will be made; the first on the same day of arrival of the object at the distribution unit. Second and third delivery attempts will be carried out on the next business days.  In case the three delivery attempts are frustrated, the object will remain available for delivery at the post office nearest to the addressee address, for seven days. After this period, the object will be returned to addressee.  

Indemnification for delivery delay: Devolution of  20% of value paid upon object postage. Values of additional services eventually acquired will not be refunded.

Why use this service?

- Total traceability; - Up to three (3) delivery attempts;

The object postage  can be made in any  Correios post office or through  Disque Coleta (collection call)

e-SEDEX service is exclusive for electronic commerce companies with contract with Correios. If you want to execute a contract, contact one of our commercial representatives.


How much:
Postage value varies according to weight and origin and destination localities, plus value of optional products and additional/complementary services eventually acquired.   
To obtain more information on e-SEDEX prices, contact a commercial representative in your region.

How to pay: To be invoiced: monthly invoice, exclusive for contract clients.

Delivery term: Varies according to object original and destination localities. 

Restrictions: Check which contents Correios  do not ship.
Check  dimensions and weights limits.

Recommendations: For postages in Manaus free trade zone and in international border municipalities, parcels must be presented open to meet Federal Revenue and security agencies determinations.

Invoice or Content Discrimination Form shall be packed in transparent plastic sticker envelope and preferably fixed on pack outside.  

Packing: Every e-SEDEX parcel shall be packed and closed by sender, in pack that resists to content weight, shape and nature, as well as to transportation conditions. The pack may be acquired in Correios, in other suppliers or fabricated by the client himself, provided that it satisfies recommended conditions:  envelopes, boxes, packages and rolls made out of paper, plastic, polystyrene, wood or metal, wrapped in flat and resistant paper.

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