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Automatic indemnification

Free service that allows for indemnification of object in case of deviation, loss or damage. Compensation rules and value are defined in the service Price List and can be checked in post office, at the moment of postage or in Portal of Correios.


In case of accident, the indemnification value for each type of parcels will be:

SEDEX - R$ 50,00
SEDEX 10 - R$ 75,00
SEDEX Today - R$ 75,00
PAC - R$ 50,00

 

Dimensions and weight limits


The maximum weight accepted for parcels services are:

Service

Maximum weight

SEDEX, SEDEX to be charged and Cash-on-delivery

30kg

e-SEDEX

15kg

SEDEX 10, SEDEX 12 and SEDEX Today

10kg

PAC

30kg – national individual shipment; 
50kg – state individual shipment, between localities foreseen in contract; 
600kg – national grouped shipment.

 

Minimum and maximum dimensions accepted for parcels services are:

Package and Box 

Minimum

Maximum

Length (L) 

16 cm

105 cm

Width (W)

11 cm

105 cm

Height (H)

2 cm

105 cm

Maximum sum of dimensions: L + W + H

 -

200 cm

 

Envelope

Minimum

Maximum

Length (L) 

16 cm

60 cm

Width (W)

11 cm

60 cm

Only for clients with contract will be accepted packing of PAC parcel in bubble envelope or other enveloped fabricated with material resistant to impact, when the content is constituted of small volume and weight good.  

 

Roll

Minimum

Maximum

Length (L) 

18 cm

105 cm

Diameter (D) 

5 cm

91 cm

Maximum sum of dimensions: L + (2 x D) 

 -

200 cm